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Frequently Asked Questions

Travel is one of those things that naturally gives rise to queries, concerns and doubts, so we’re here to put your mind at ease. Which trip is right for me? What do I do about visas? How much do I tip? For questions frequent and otherwise, this is the spot.

Choosing A Trip

  • Itinerary Planning

    If you've chosen a private booking of a pre-existing itinerary, you can simply sit back and relax while we make sure we deliver on the dates you wish to travel.

    If you’re creating your very own tailor-made holiday, your specialist will work with you to design your trip – choosing your international flights (if required), hand-picking accommodation, working out how best to get between each destination and finding those distinctive experiences to show you the real side of the country you’re visiting. We can guide you as much or as little as you want and we will keep tweaking it with your feedback until it’s just perfect. We’ll give you a detailed itinerary, inclusions and price so you can see exactly what you’re getting.

  • How do I find the Lowest Vacation Price?

    Many people think that they'll only find the best flights or vacation packages on their own. Not true! As a Travel Company, we have access to more air and tour packages, hotels, all-inclusive resorts, car rentals, flights and special pricing you will not find elsewhere, such as charter flights. We also offer you travel support before, during and after your trips. You can plan your vacation at this website, call us or come in and see us. However you want to book your vacation, we are available to you. Here are some tips to follow when searching for your vacation:

    • Plan your vacation as far in advance as possible. Look for early booking discounts.
    • Compare midweek (Sunday - Wednesday) and weekend (Thursday - Saturday) departure prices.
    • Price morning departures and late departures.
    • If you are flexible, take your vacation during non-peak times.
  • Do I have to pick from the vacations I see on your website?

    Absolutely not. We can customize anything you see on this website or provide you with a one-of-a-kind travel experience based on your unique needs, interests, and budget. We will get to know your travel dreams and then provide you with a vacation that will exceed your expectations. We are here to help you travel better.

  • Types of safaris and safari categories

    As there are endless possibilities when deciding on a Safari and whether to combine several locations or just travel to one location, we have put together a small selection of possible Safari ideas for that African Safari of a lifetime and you have the option of traveling either on one of our Scheduled Tours or going on a Private Tour. Either Tour promises the ultimate once-in-a-lifetime adventure and a uniquely compelling and personal experience. Any trip on our website can be tailored to suit your individual needs and we have hopefully helped make the decision easier by categorising all our itineraries into 3 different safari categories which are: Standard, Deluxe and Premium.

  • How fit do I need to be to participate in a trip?

    The majority of our itineraries are designed for people with an average level of fitness, but there are a few specialist tours (like climbing the Mt. Kilimanjaro that require expert fitness and a bit of training beforehand. However, the below physical rating will give you an idea of how much physical exertion is required on a particular trip.

    1. These trips are a relaxing break. You don't have to worry about doing anything physically demanding unless you want to.
    2. Some easy physical activities included in your trip. No physical preparation is required to make the most of the journey.
    3. This trip will raise your heartbeat. Moderate physical activities are included and a good level of fitness is required.

  • Payment Information

    Upon selecting a dream destination or once you decide on your holiday, please email us your inquiry request. Our Travel Consultant will immediately respond to your request, and upon confirmation of your requested dates and finalisation of your itinerary you will be requested to make payment. Payment can be made via our secure on-line facility, direct bank transfer or credit card.

  • Independent Travel versus Small Group Travel

    The key differences are flexibility and exclusivity. On a standard small group tour you travel on a set date and itinerary with a small group of maximum 6 fellow travellers who you may not know. With a private group tour, you can choose one of our existing itineraries and set a departure date that suits you instead. You can also ask us to tweak an existing itinerary (just in case you want to take a detour), or tailor a completely new itinerary just for you. Your private independent tour is then exclusively available for your family and friends to join.

    To make a private group booking we only require a minimum of two travellers or should you wish to travel alone then we can still organize a private trip for you. The more guests that book on your private group tour, the less it costs per person.

  • What will not be included in a Private Independent Travel Quote?

    The quote for private group tours does not include the cost of:

    1. International Flights: We can provide a separate quote for international airfares to and from the country where you are departing from.
    2. Visas: We advise that you visit your government’s official international travel website for more details about visa requirements.
    3. Travel Insurance: We can assist with arranging your travel insurance, should you need us to. But this is done separately

Travelling in a Group;

  • How many people will be on a group trip?

    We keep our group sizes down to a maximum of 6 travellers per vehicle. This means we’re small enough to remain flexible and easier to interact and get to know each other. On most of our trips you’ll be part of a small group of 5-7 people including your tour leader, though our group sizes are on average 6 people.

  • Are there age restrictions on a trip?

    For the majority of our trips the minimum age is 12 but an adult must accompany all children under the age of 18. Younger children can join our Family trips and Short Break Adventures. But as a general rule, kindly check each trip for its minimum age, which is located on the trip’s overview page on the website.

  • Can I participate in only part of the trip?

    Although you won’t be reimbursed for any portion of the trip unused, you can opt to sign off the trip if you need to leave a day or so earlier. If you let us know before travel that you’ll be arriving late or need to leave before the trips ends, our team will try its best accommodate your requirements.

  • Can I make changes to my group trip itinerary during the trip?

    Please make sure you are happy with your group trip itinerary before booking because we are unable to change them for individual travellers. However, if you and a group of friends, colleagues and would like your own personally designed itinerary, get in contact with us and we will tailor an itinerary just for you.

  • Travelling solo, will I pay the price for a single traveller?

    As a solo traveller, you will be paired up with another passenger of the same gender as per your passport information. If you’re not comfortable sharing a room with someone of the same gender, you also have the choice to pay for a single supplement (available on the majority of our trips).

  • Can we choose what rooms to book?

    You can book pre and post accommodation on a single basis; however, throughout your trip, rooming is organised on a twin-share basis. Some trips do have a single supplement available – confirm with us to see whether a single supplement is offered. If so, please request this at the time of booking.

Before you depart

  • Do I need Travel Insurance?

    No matter if you're travelling for business or pleasure, international travel involves a degree of risk. Ensure that you are covered for events such as illness, accidents, theft, or unforeseen amendments to travel arrangements.

    The best way to ensure that your trip will be as problem-free as possible is to take out a Comprehensive Travel Insurance Policy. A good policy covers not only medical and accident, but assistance as well - be it from contacting your family in an emergency, to assisting with replacement of travel documents or giving you legal advice. Although many credit card companies do offer a degree of cover for your holiday arrangements, we strongly suggest that you check the full details before travel.

  • What should my Travel Insurance policy cover?

    At a minimum, your travel insurance should be 'comprehensive', providing cover against personal accident, death, medical expenses, emergency repatriation and personal liability, with a minimum coverage of US$200,000. We also strongly recommend it covers cancellation, curtailment and loss of luggage and personal effects.

  • Visa Information

    While we do include information in our travel proposal documents about visa requirements, we always recommend that guests check with their local embassy as visa rules can change without warning. Embassy websites in your home country will always have information about requirements, visa costs and will provide the required forms.

  • Will refrigeration be available for medicine? E.g. Insulin

    While availability of refrigeration cannot be guaranteed, if you inform us at Afrolink Adventures that you are travelling with medication that requires refrigeration, we will make necessary arrangements to ensure you have one. As a general rule, many of our city hotels provide access to small fridges; however, outside of this, especially when trekking or in off-the-beaten path environments, you cannot rely on access to refrigeration.

  • What should I bring?

    It’s important that you always travel with your current passport, visas, travel insurance and documentation from Afrolink Adventures. For more information see our Packing List.

On your trip

  • What time should I check in and check out of the hotel?

    Check-in times can vary from hotel to hotel and region to region. Generally, they are from midday and check out is generally at 10:00am. If you’ll be arriving earlier than the check in time, an earlier check in can be arranged as long as you have informed your travel consultant, same goes for a late check out. Both the early check in and the late check out come at an extra cost, but otherwise in some cases you can able to store your luggage with the hotel and head out to explore for a couple of hours.

  • When to experience the best African safari?

    Although much has been written about the best time of year to travel in Africa, most countries are a year-round destination - depending upon your interests. For many travellers to this vast and diverse continent, wildlife is the major attraction. One should always remember that the so-called 'peak season' is just that and accommodation establishments tend to be booked well in advance. Many Safaris Lodges are small, and therefore space is at a premium. If you want to experience the majesty of the great migration in East Africa, it is advisable to book well in advance, likewise, if your interests are travelling to Cape Town, and the Winelands in South Africa’s Western Cape or certain locations in Namibia between October and March. It is important to understand how trends might affect your trip. Remember, however, that weather is variable and so it is quite possible to go for days without rain during the rainy season, or have thundershowers in the middle of the dry season!

  • Wet Season

    The grass can be long in some areas after the rains; therefore, game viewing at these times can be difficult. In some areas, the wildlife will disperse during the rains due to the ample water supply, as they are not dependent on water holes. In Kenya, Tanzania & Uganda, the first, known as the long rains is from April to June and the shorter season from late November through to December. Many properties in the game viewing areas do close during May, mainly due to bad road conditions While in most parts of South Africa, Namibia, Botswana, Zambia & Zimbabwe the rainy season is generally from November to March. For avid birders the wet season is most productive as the migratory species breed during this period, and the Okavango Delta, for example, becomes a paradise.

  • Dry Season

    The best game-viewing period in Africa is generally during the dry season. Permanent water supplies attract animals, the vegetation becomes thinned out, and trees don't have so many leaves to obstruct the view. The optimum wildlife safari season is generally from June to October and the climate is comfortable in the drier months of May, June, July and August. Daytime temperatures are mild and the nights get a little cool. In East Africa, July & August day temperatures can be quite cold.

Where to Safari in Africa?

What are you expecting to see on your African Safari? Often guests have the idea that merely booking an African safari will provide lions around every corner, herds of elephants on demand and tribal warriors roaming the plains. These expectations are often the result of watching wildlife documentaries on television where two years of filming is edited into an hour screen time.

  • The Africa Big 5

    Nothing can be guaranteed in Africa but if wildlife is the sole expectation then a safari to one of the private reserves will probably be the best bet. Places such as abi Sands, Serengeti, Ngorongoro Crater, and North Luangwa among others have become household names for their wildlife and being able to provide sightings of all five, lion, leopard, buffalo, elephant and rhino, during the game drives.

  • Wildlife & Authentic Cultural experience

    If the safari expectations include wildlife and culture then a safari to one of the East African Parks such as the Masai Mara in Kenya or the Serengeti in Tanzania would be the place to visit for not only is the wildlife viewing spectacular but the Maasai culture is one of the most fascinating on the continent. If your main interest is Gorilla & Chimpanzee trekking and hard adventure activities like white water rafting in one itinerary, then Uganda in East Africa is the recommended destination.

  • Looking for Something off the Beaten Track?

    There are many new and exciting safari destinations opening up in Africa to satisfy the needs of those travellers wanting something new. Places such as southern Tanzania, northern Mozambique and Zambia are relatively unknown safari destination and yet they provide as spectacular a safari as the better known destinations.

  • What are the activities I can expect on my safari?

    An African safari offers many exciting activities, abundant opportunities to observe wildlife and view scenic and picturesque landscapes.

    Activities are based on the habitat, existence of rivers, climate, wildlife and the level of experience of the guides. Get acquainted with the different habitats and animal behaviour before you travel. If you decide to focus on a particular area or are concentrating on certain animals or birds, prepare yourself well and select your destination based on the safari activities that suit your interests.

  • Game Drives:

    All game drives are undertaken in a safari vehicle, with a professionally qualified driver / guide who has extensive experience and intimate knowledge f the area, and is an expert on game movement and other ecological aspects of the region. Game drives usually depart in the early morning and late afternoon when it is cooler, for game to hunt and graze, so there is a better chance of encountering abundant wildlife In certain locations especially in controlled areas known as wildlife conservancies, there are also exciting night game drives where you can witness fascinating nocturnal animals.

  • Bird Watching:

    Some areas offer better bird watching opportunities than others. The greatest number of birds may be seen between October and March, when the central African migrants are present. Endemic species will be seen throughout the year.

  • Walking Safaris:

    There is no finer way to enjoy the essence of the African bush than on foot. The freedom of being in the heart of the wilderness and in close proximity to Africa's magnificent wildlife is an unforgettable experience. Walking safaris inspire a degree of respect for the wild environment, as you soon realise that you are a participant and not just a spectator.

  • Boating, Canoeing and Mokoro:

    In some camps, boating is one of the activities on offer. You can travel out into the surrounding areas by boat looking for wild game, birds and at the general scenery. You can even fish in certain areas. In Botswana you will have the opportunity to explore the Okavango Delta by Mokoro (traditional dugout canoes). There is no better way to relax in the wilderness than a Mokoro trip through the Okavango Delta.

  • Other Activities:

    Other exciting activities may include; horse-back and Elephant-back safaris, ballooning, quad bike drives, mountain biking, scenic flights, game capture, assistance with field research, Gorilla tracking, anti-poaching exercises...Let us help you create your dream safari.

  • Can I opt out of a certain activity if I want to?

    Absolutely. If there are included or optional activities that you don’t wish to participate in, you can do your own thing instead. The exception to this is when we are trekking or travelling from one destination to the next. Please note that if you choose to opt out of an included activity, no reimbursement will be made by Afrolink Adventures.

How do I move from one destination to another?

  • By Road:

    In the majority of cases you will be met at the airport, or collected from your over-night hotel by your safari guide, or operator’s representative, and driven to your lodge destination. Moving from one safari location to another will be done in a safari vehicle in which your driver is also your safari guide and travels with you throughout your safari.

  • Fly-In Safaris:

    Suitable for people who want to see a lot, travel to remote areas, or are time constrained even when road transport is available. Fly-safaris utilising light aircraft are highly popular, and, for the time sensitive, saves a lot of time travelling direct from area to area, or from city to game lodge.

    Light aircraft reach remote lodges providing more comfort than driving a long and arduous route. The operators of such flights provide meet-and-greet arrangements, which means that you are met off your arrival flight, and directed onto your light aircraft. On a remote fly-in safari, your pilot is also your safari guide, and travels with you everywhere.

    Although self-drive arrangements suit many people, and are suitable for certain countries (South Africa and Namibia being good examples), the option of travelling by light aircraft from place to place may be the only option for more remote areas such as Botswana, Southern Tanzania and Namibia.

  • What type of Safari Best suits Your Needs?

    There are two main safari regions in Africa:

    • East Africa: Kenya, Tanzania and Uganda
    • Southern Africa: South Africa, Botswana, Namibia, Zambia, Zimbabwe, and Malawi.

    Each of these regions, and each country, has something unique to offer - whether you travel independently, or in an organised group. When you use Afrolink Adventures, you have the assurance that your arrangements have been planned by professionals; and we are available round the clock to assist you in the event that an unforeseen problem does arise.

    Before you begin to study what is available, we suggest you make a list of your holiday goals. This will help to keep in focus the things that are most important to you as you compare the options - what you want to see and experience, when you want to go, and so forth. Don't hesitate to contact us when questions arise - there's no such thing as a silly question when planning your well-earned vacation.
    There are only a few ways that you can experience a safari:

    • Lodge and/or Camping Safari
    • Guided Safari
    • Specialist Safari
    • Fly-In Safaris

  • Lodge Safari

    Suitable for everyone.
    Whether luxury or standard, this kind of safari entails your booking into a safari game lodge of your choice. Game drives and game walks are arranged by the lodge itself. The attractions of a game lodge safari experience revolves around the ambience of the establishment, the particular ecology, climate, terrain and environment where the lodge is situated which determines the type of wild life you will encounter. For example: Chobe in Botswana is packed with elephants. Serengeti in Tanzania is witness to the annual migration. Etosha and Kruger Park are famous for their diversity.

  • Guided Safaris Tours

    Suitable for the more adventurous who want to do, see and participate in as much as possible.
    Guided Safaris are the more traditional form of safari, and are more varied that you might think. They vary in length, group size, and budget. Also, depending on group sizes, they may or may not have fixed itinerary departure dates. Guided arrangements can also be made on a private basis, where you might only wish to travel with two or three friends, and family members. Itineraries cover the entire spectrum, from the back-to-basics camping, to luxury tented accommodation, and five-star lodges.

    Experience Variety: Guided safaris can also be packaged to suit your tastes. On a mobile safari you move from lodge to lodge, or lodge to camp to lodge - thus covering a wide area and witnessing the change in bio-diversity and wild life proliferation.

  • Specialist Safari

    Suitable for the experienced die-hard and serious adventurer.
    Best described as private and exclusive for small groups. Some safaris comprise both luxury lodge and roughing-it camping, with game drives and game walks. For the "Real Deal, Up Close and Personal" - other safaris are real "frontier style" only camping, and you will be participating in the day to day activities of camp life, game tracking and communing with nature. These safaris can also be seasonal dependant. Relying on rain fall or lack of it. For example, it is easier to get photographs of wild life in the drier months when vegetation is sparse. You'd be surprised how easy it is to hide a bull elephant behind a bit of bush, or not see a lion three metres away in some not-so-long long grass.
    Specialist safaris are excellent for:

    • Photographic or video safaris
    • Species specific interests, i.e.: birding, crocodile egg hatching, tracking game, environmental research etc.

  • Independent Safari / Self-Drive Safari

    Suitable for those with a sense of confident adventure.
    There's no "group" on these trips, and no guide. Your private group (friends or family) accommodation is pre-booked, which gives you peace of mind regarding the overnight stops. All other arrangements are flexible - when you want to get up in the morning, what activities you would like to do, where you want to eat. Your itinerary is designed to best fulfil the destinations you want to visit and the time you have available.

    Be prepared to be flexible during your booking process. Your consultant has expert knowledge of distance/time logistics and the terrain you will be travelling through. When you consider possible road conditions, time of year etc. Sixty kilometres in the city is not like sixty kilometres in the wild and you could be travelling at only 30kph.